Accessible parking bays are located on levels 4 and 6 of the Royal Victoria Place Car Park.
Our customer toilet facilities located in the Food Court and Central Market are open as usual including the disabled toilets.
To help us maintain social distancing, we will have a queuing system in place.
We apologise for any inconvenience caused and thank you for your understanding and patience at this time.
To help you find your way around see our mall guide here.
Our Kiddy Cars are now availabe.
For registration, please provide a valid photo ID and proof of address within the last 3 months. Please note we only need to review the documents, we won't take a copy of these or yuor child's details. Your child must be over 12 months of age and not taller than 105cm.
The Royal Victoria Place car park (between Fenwick and WHSmith) is operating as usual, 7am-11pm every day. Click here for more information and parking fees.
The car park management team from the Tunbridge Wells Borough Council may put some additional measures in place to support social distancing so please allow time for this.
Please note, the Meadow Road car park remains closed until further notice.
Our Parent and Baby room will remain open. There will be a queuing system in place and the room will be cleaned after each use.
Our indoor children’s play facility is closed until further notice. We apologise for any inconvenience caused and thank you for your understanding and patience at this time.