New Changing Places Facility Opens

Royal Victoria Place has opened a new fully accessible changing facility to help make visits to the centre easier for those with more complex care needs.


Located on the lower mall near the Meadow Road entrance, the new Changing Places facility is fitted with specialist healthcare equipment including an overhead hoist system, adjustable wash basins, changing benches, and grab rails, all helping to ensure that those with additional needs have a space with more enhanced support than is available in standard accessible toilets.


Royal Victoria Place has partnered with Tunbridge Wells Borough Council to create the new facility, helping to ensure it is of the highest standard.


Funding for the facility was awarded to Tunbridge Wells Borough Council from the Department for Levelling Up, Housing and Communities’ Changing Places public toilets initiative, in partnership with Muscular Dystrophy UK.

Nicky Blanchard, centre manager at Royal Victoria Place, said:

“Ensuring Royal Victoria Place is a safe, accessible, and enjoyable space for all is of paramount importance to us and we want everyone to feel comfortable visiting the centre." 


“We’re delighted to announce the opening of our new Changing Places facility and hope this will help make the centre even more welcoming for our visitors.”


David Hayward, Tunbridge Wells Borough Council Cabinet member and Councillor, said:

“I think a lot of us take it for granted that we’ll be able to find toilet facilities when we’re away from home and so we don’t consider what the impact on our life would be if they weren’t available.


“The new Changing Places facility in Royal Victoria Place is an important addition to the centre and will allow people who need specialised facilities to have the same freedoms many of us already enjoy.”


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